PCMI Warranty Data Innovation Project

This project engages students from the University of Illinois in a practical, hands-on experience with PCMI, a leader in software solutions for warranties. The project aims to explore new data product opportunities, develop a business case, and support the design and development of innovative data-driven products.

Goals

  1. Identify New Data Product Opportunities: Students will investigate three potential
    areas for data product innovation:
    • Enhancing existing products by integrating analytics directly into them.
    • Developing new standalone data products for current customers.
    • Creating new standalone data products targeted at new market segments.
  2. Develop a Business Case: Each team will establish a business case to justify the
    investment in their proposed data products. This includes market analysis, potential
    ROI, and strategic alignment with PCMI’s objectives.
  3. P&L Model Development: Over the course of the project, students will build a profit
    and loss (P&L) model for the proposed data products, detailing anticipated revenue,
    cost, and margin scenarios.
  4. Identify Data Augmentation Partners: Teams will research and propose potential
    partners for data augmentation to enhance the value of PCMI’s data products.
  5. Requirements and Solution Design: Students will develop detailed requirements for the
    approved new data products and collaborate with the PCMI RDR (Research,
    Development, and Requirements) team on the solution design.
  6. Development Backlog Creation: Following Minimum Viable Product (MVP) best
    practices, students will create a development backlog for a PCMI development team to
    execute.

Expected Outcomes

  • A portfolio of new data product ideas fully explored and documented.
  • Comprehensive business cases supporting further investment in new products.
  • A robust P&L model for each proposed product.

Deliverables

  • Final report detailing research findings, business cases, P&L models, and product
    requirements.
  • Presentation to PCMI stakeholders showcasing proposed data products and strategic
    insights.
  • Development backlog ready for implementation by PCMI’s development team.

Evaluation

  • Quality and innovation of data product ideas.
  • Feasibility and thoroughness of the business cases.
  • Practicality and detail in the P&L models and development plans.
  • Engagement with potential data augmentation partners and early adopters.

This project proposal offers a unique opportunity for students to apply their academic knowledge to real-world challenges, fostering innovation and strategic thinking in the development of new data products at PCMI.

Supervisor: Zhiyu Quan